FAQs

Find answers to common questions about Winstar Road Supply products, installation, road safety solutions, HOA traffic calming, and speed enforcement camera systems.

Frequently Asked Questions

Find answers to common questions about Winstar Road Supply products, installation, road safety solutions, HOA traffic calming, and speed enforcement camera systems.

Winstar Digital Radar Speed Signs

How do Winstar's radar speed signs enhance road safety?
Our radar speed signs provide real-time feedback to drivers, encouraging them to reduce speed and follow posted limits. Studies have shown speed reductions ranging from 15% to 25%, with as many as 85% of speeding drivers slowing down. Radar signs can also be an effective alternative to speed humps, which may impede emergency vehicles, affect cyclists, and create additional noise.
What types of radar speed signs do you offer?
Winstar Road Supply offers a variety of radar speed sign models, including A/C wired and battery-and-solar-powered units, as well as mobile and stationary options. Signs are available in a range of colors, display sizes, and customization options.
Do Winstar's radar speed signs operate continuously?
Each model includes different operating options, such as 24/7 continuous operation or scheduled use during specific times. Smart connectivity also allows users to review collected vehicle data and choose the best setup for their specific location and traffic concerns.
Once a radar speed sign is installed, can it be moved?
Yes. Battery-and-solar-powered models can be moved to a new location. These units are lightweight and, with a universal mount, can be easily reinstalled on another sign pole.
If I choose a battery-operated with solar model, do I need to purchase a battery and solar panel separately?
No. Each battery-operated with solar model includes a high-capacity backup battery, an 80–120 watt solar panel, and a solar panel mounting bracket. These systems are designed for energy-efficient 24/7 operation.
Where is the best place to install a radar speed sign?
For best results, install the radar speed sign approximately 5 to 7 feet above the ground, directly facing traffic, on a straight road section without tree cover for solar-powered models. Visibility, traffic patterns, and placement all affect performance.
What are the installation costs for a radar speed sign?
Installation costs depend on who performs the work. HOA volunteer installation may cost little or nothing, local public works installation may cost a few hundred dollars per sign, and contractor installation will usually cost more due to labor and service fees. Municipalities often use local public works staff to reduce expenses.
What is the warranty on a Winstar Digital Radar Speed Sign?
Winstar Road Supply states that its radar sign series is covered by a 2-year warranty against defects in materials and workmanship from the date of receipt. Batteries included with solar-powered models have a 1-year warranty.

Radar Speed Sign Installation

How far from the curb should I install a radar speed sign?
Install the sign no more than 5 feet from the road curb. Greater distances can cause displayed speeds to read lower than the vehicle’s actual speed.
Can I place a radar speed sign on a curved road?
No. Radar speed signs should always be installed on a straight section of road. Curved road placement reduces driver reaction time and can interfere with accurate vehicle detection.
What direction should the sign face?
The sign should be positioned perpendicular to the road, with the radar aimed directly at the curb in the direction of oncoming traffic, not toward the center of the road.
Where should solar-powered radar signs be installed?
Solar-powered radar signs should not be installed under trees or in shaded areas. The solar panel should face south at a 45-degree angle for best charging performance.
What side of the street should the sign be on?
Install the sign on the same side as oncoming traffic. Installing it on the opposite side may reduce detection accuracy because of radar angle limitations.
What is the recommended mounting height?
Mount the sign 7 to 10 feet above the ground. If there is street parking, mount it high enough to detect vehicles over parked cars.
Can I install the sign above 12 feet?
Yes, but if it is installed above 12 feet, it should be tilted downward no more than 3 to 4 degrees. Too much tilt can shorten detection time and affect speed accuracy.

HOA Roads & Traffic Calming

Who sets the speed limits and traffic policies in our community?
In most private communities and developments, the HOA owns and maintains the roads, so the HOA sets speed limits and parking rules as long as they do not conflict with local laws.
Who enforces the speed limits on HOA-owned roads?
In most states, police enforce traffic laws on public roads only. On private HOA roads, the HOA is generally responsible for setting and enforcing its own traffic rules unless there is a formal agreement with the local municipality.
Can an HOA in a non-gated community enforce speed limits?
Generally, no. If the roads are public and maintained by local government, speed enforcement is typically handled by local authorities. In these cases, HOAs usually need to work with local agencies to address speeding concerns.
Are HOAs allowed to issue tickets or fines for speeding?
Yes, under certain conditions. HOAs may fine members, tenants, or guests who violate community speed rules, provided they follow applicable state requirements such as notice and hearing procedures.
What if our HOA doesn’t have rules in place for speeding or traffic violations?
Even without specific traffic rules, many HOA governing documents include a nuisance clause that may cover behavior endangering residents. In some cases, speeding may fall under that provision.
Can an automated system help enforce speed limits?
Yes. Winstar states that its systems can send automated warnings to speeding drivers. While these warnings do not affect a driver’s public record, they can serve as a strong deterrent, especially when combined with HOA-issued fines.

Winstar Speed Enforcement & Monitoring Cameras

What are fixed speed safety cameras used for?
Fixed speed safety cameras are used for continuous speed enforcement in places such as school zones, urban roads, and interstates. They help reduce speeding, improve driver behavior, and support community safety.
How do these cameras detect speeding vehicles?
The system uses three-dimensional radar technology capable of detecting and tracking more than 100 moving objects with accurate speed and lane recognition.
What kind of images and video are captured?
Each event is documented using high-resolution images and 24/7 high-definition video, including low-light conditions. The cameras also use LED illumination designed to minimize glare for drivers.
Is the data captured secure?
Yes. Winstar states that the data is protected through a secure chain of evidence that includes digital signatures, data encryption, and system self-checks.
Can I operate and monitor the system remotely?
Yes. The system includes remote monitoring, video retrieval, and live streaming capabilities when needed.
What services are included in a complete enforcement program?
Services include site surveys, construction, maintenance, support, program training, event processing, citation management, payment support, court support, reporting tools, and public awareness campaigns.
Who installs and manages these systems?
Winstar states that it works with communities and municipalities to design, install, and manage customized warning and enforcement systems based on local safety needs.
What technologies are featured in these systems?
Key technologies listed include 3DHD radar tracking, high-resolution still imaging, 24/7 HD video recording, automated license plate recognition, LED nighttime illumination, and secondary speed verification systems.

Mobile Winstar Speed Enforcement & Monitoring Cameras

What are mobile speed safety cameras used for?
Mobile speed safety cameras are designed for on-the-go enforcement and can be deployed from a vehicle in areas such as interstates, school zones, work zones, and community roads. They help reduce speeding and increase driver awareness.
How do mobile units operate?
These systems are designed for roadside deployment from specially equipped vehicles and can operate with or without a technician present, depending on the setup.
Are the cameras accurate?
Yes. Winstar states that the system uses precise radar detection and lane designation technology, supported by digital signatures and self-check systems for reliable speed event capture.
Can these cameras identify vehicles and drivers?
Yes. Winstar says mobile systems can support enforcement models based on either vehicle owner or driver liability, depending on local regulations.
What kind of imagery and video is recorded?
Each speed event is captured with high-resolution still images and HD video, including nighttime recording. The system uses low-glare illumination and can capture front and rear views of speeding vehicles depending on the configuration.
Will the system work in bad weather?
Yes. The mobile camera system is described as being built for all-weather operation and available in multiple vehicle configurations.
What services does Winstar Road Supply offer with mobile systems?
Program support includes site surveys, mobile deployment, field services, maintenance, operator training, citation processing, reporting tools, court documentation, payment support, and public awareness outreach.
Is the captured data secure?
Yes. Winstar states that each system maintains a secure chain of custody with encrypted data, remote communication, and built-in system validations.
What technology is featured in the system?
Listed technologies include radar detection, speed validation, high-resolution images, HD video, a tablet user interface for live control, multi-vehicle deployment options, and low-glare LED illumination.

Three straightforward steps to your own tailored AI support chatbot.

Explore a spectrum of solutions meticulously designed to empower your business growth.

1

Match training data

Submit your URL for SiteGPT to inspect, or upload documents, or enter raw text content.

2

Deploy on your site

Add a chatbot to as many sites as you need — your marketing site, company profile, help center, etc

3

Discover and enhance

Use genuine chat transcripts to boost your chatbot by supplying feedback, enabling continuous improvement.

Increase value from your favorite tools.

Upgrade your chatbot with new features and automations.

Do you need another integration feature?

We are very open to receiving constructive input and ideas from anyone, as steps to improve our services

Frequently asked questions

Discover our help desk FAQs to learn how we efficiently address your technical issues, ensuring you receive the support needed to stay productive and focused.
You can contact the help desk via phone, email, or through our online support portal, available 24/7 for your convenience.
Our help desk can assist with a wide range of technical issues including software troubleshooting, hardware problems, network connectivity, account access, and general IT support.
Yes, our help desk can provide remote assistance using secure remote access tools to troubleshoot and resolve issues directly on your device.
The help desk operates 24/7 to ensure you receive timely support whenever you need it, including weekends and holidays.

Yes, you can check the status of your support request through our online support portal or by contacting the help desk directly for updates.